Last Updated on: 01-01-2025
Introduction
Welcome to the neateveryday.com (“Website”) service provided by Neat Everyday. Throughout the site, the terms “we”, “us”, and “our” refer to neateveryday.com. You acknowledge that you have read, understood, and agreed to the Terms and Conditions of the agreement listed below, or as amended from time to time, for an indefinite period, and that such terms shall apply to you as long as you access this website. If you want to know anything about these terms & conditions, refunds and returns, or wish to comment or complain on or about our website, please e-mail us at contact@neateveryday.com. We may update these terms and conditions without being obliged to inform you, and we encourage you to read this policy periodically.
Ownership of Rights
All rights, including copyright, in this website are owned by or licensed to Neat Everyday. This website and its contents, including all text and graphics, may not be used in any way for commercial or non-personal use without the written consent of Neat Everyday. You must not alter, repost, or share anything on this site except for your individual, private, non-commercial purposes.
Accuracy of content and disclaimer
At Neat Everyday, we strive to ensure that all the information on our website is accurate and up to date, particularly about products, dates, and prices. Prices listed include all applicable taxes (such as GST), and we have made our best efforts to describe and display each product. However, packaging may appear slightly different, and sizes or weights are approximate. We have tried to display the colours of our products that appear on the site. Despite our constant efforts to ensure the correctness of our content, we cannot ensure that our content does not contain occasional errors, and to the extent permissible by law, we cannot be held liable in case the website content is used and it leads to any issues.
All products and services listed on Neat Everyday are invitations to offer. When you place an order, that is your offer to buy, and we will confirm acceptance once we dispatch the product(s). If your order ships in parts, each dispatched part will be considered accepted, while the rest remain under consideration. If you have shared your email with us, you will receive a confirmation once we receive your order and another update when your order is shipped.
Eligibility to Use
Neat Everyday is only available to individuals who are at least 18 years old and able to enter into binding contracts under applicable law. As per the Indian Contract Act of 1872, this does not include persons who are considered to be “incompetent to contract,” such as minors (people below 18 years of age) and undischarged insolvents. You are not allowed to use, purchase from, or contact us through this website if you are under the age of 18. The purchase of such products intended for adult use by minors is strictly prohibited. In the event we become aware or suspect that you are underage or otherwise ineligible, we also reserve the right to cancel your membership or deny access. Accounts that have been suspended or terminated for any reason do not provide access to the website. If you are registering on behalf of a company, you must be authorised to bind the company to our terms.
Neat Everyday delivers products only within India. We do not guarantee that our products are suitable for use outside of India. Some Indian states restrict interstate sales and require special documentation. In such cases, we reserve the right to accept or reject orders (please see our Shipping Policy for details). Unless specified otherwise for certain products, these terms override any previous agreements. By using Neat Everyday, you agree to these Terms and Conditions.
Account and Registration Obligations
When you register, shop, or share feedback with neateveryday.com, your information is protected under our Privacy Policy. You’re responsible for keeping your account and password secure and for all activity that happens under your account. Neat Everyday will not be liable for any losses incurred because of the negligent breach of security that allows a third party to access your account. Please reach out to us promptly if you think your password has been stolen or your account is being abused by someone. If contractual damages are not precluded, we reserve the right to revoke your password or deactivate your account at any time and for any reason if we believe there has been a breach of security.
Also, please note that apart from order-related details, we do not accept any confidential or proprietary information through this website. Any ideas, suggestions, or comments that you submit to us will be considered non-confidential. You assign to us all rights to use or disclose such information as we see fit. We will not disclose your name in association with any feedback or submission unless required by law or with your prior consent.
You also agree and confirm
You agree to furnish, upon registration or at checkout, true, accurate, current, and complete information and to update such information as soon as possible when it changes. If any information provided is fake, untrue, missing, or out of date, or if Neat Everyday has good reason to believe yours to be so, your account will be immediately suspended or cancelled without notice. You will bear the extra costs for a second delivery in case of an unsuccessful delivery or placement of an order with the incorrect details (name & address).
You are confirming that you will use Neat Everyday and its services for lawful purposes only and by all applicable laws and regulations. You are also responsible for ensuring that any information you provide is authentic. Neat Everyday reserves the right to verify your details at any time, and if any part is found to be untrue, we may reject your registration and deny you access to our services.
By using the website and making purchases, you do so at your own risk and discretion. You also confirm that the delivery address provided by you is accurate and complete in every way. Before placing an order, you agree to review the product description carefully and accept the terms of sale and invitation to offer included with each item. You also consent to receive communication from neateveryday.com via email, SMS, WhatsApp, phone calls, or app notifications.
User Restrictions / Usage Limitations
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You are forbidden from using the website for any of the following reasons.
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Dissemination of harassing, defamatory, abusive, vulgar, obscene, or otherwise objectionable material that is illegal or obstructive.
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Encouraging, inciting, fostering, or suggesting the committing of any act which is criminal, or would give rise to a civil action, or violating any applicable law, rule, or legal policy.
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Obtaining unauthorised access to the login credentials and passwords of covert computer systems and other systems in their respective computer systems.
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Interfering with any other person’s use or enjoyment of the Website.
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Breaching any applicable laws; Interfering with or disrupting networks or websites connected to the Website.
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Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner.
Membership Program and its members
According to the terms of the program, reward points are accrued on purchases made at neateveryday.com by members of the Neat Everyday Loyalty Program. Customers who wish to redeem points online have to opt in using a separate form. By doing this, they accept full responsibility for using this option and not Neat Everyday and its partners for any issues or losses that may arise. While redeeming points online, Neat Everyday reserves the right to place a hold on your credit or debit card for the amount of the order, even if points are used to pay for the order. This hold is released once your reward points are successfully applied.
If you choose to link your Loyalty Membership with your Neat Everyday account, you’re allowing us to place that temporary authorisation. If the points you’re using are available at the time your order ships, only the remaining balance (if any) will be charged to your card. However, if the points are not enough, your card will be charged for the difference.
Restriction on Quantities neateveryday.com incurs the right, at our sole discretion, to impose limits on the total number of items bought by an individual, a given household, or a single order. Such restrictions may also pertain to other orders placed on a single account or single credit/debit card, and even share the same billing and/or shipping address. We will issue notification of such a limit imposed on the order to the customer.
Pricing Information
Neat Every Day works hard to provide optimal pricing and details regarding the products, but mistakes can happen. A product’s price cannot be confirmed until an order is made. We reserve the right to cancel or refuse any orders due to pricing or product information discrepancies unless the product is already been dispatched. In the case of an item being mispriced, customers will receive a call for instructions, or the order will be cancelled, and a notification will be sent. The product must be shipped for the order to be accepted. We reserve the right to notify the customers via email if we need to cancel their order due to changes in pricing.
You will be notified via email once the order is placed, so the payment process can begin. If an order is cancelled while the payment is in progress, the funds will be redirected back into the account. Prices and availability may vary between online and store prices and are subject to change without notice.
Cancellation by Neat Everyday
We reserve the right to cancel any order for reasons such as product availability issues, pricing or product errors, or concerns raised by our credit and fraud team. We may also require additional information before accepting your order. If your order is cancelled after payment has been processed, the amount will be refunded to your card within 15 days or the next billing cycle, whichever day is later.
We will seek authorisation for the total order amount, but we will only charge your card for the items we can fulfil, along with any applicable shipping and taxes. Any excess authorisation not captured within the set time will not be charged. If any amount is mistakenly charged, we will promptly refund it once it is identified. Neat Everyday reserves the right to charge your card for the full or partial authorised amount.
Financial Details
You agree and understand that the credit/debit card details and other financial information that you provided for the utilisation of services availed are correct and accurate. You further shall not use the credit/debit card or the financial facility that you do not legally own or unlawfully obtained. Also, you understand that any financial information submitted by you is received directly by the acquiring bank and not stored with Neat Everyday, therefore, you will not be liable for any case of fraud on credit/debit cards. The liability for the use of a card fraudulently will be on you, and the onus to prove otherwise shall be exclusively on you. All information collected by us shall be governed as per our Privacy Policy.
Fraudulent/Declined Transactions
Neat Everyday and its relevant acquiring bank or financial institutions may recover the cost of goods, collection, and/or lawyers' fees from persons using the Website fraudulently. Neat Everyday. com and its associated acquiring banks or financial institutions may take legal action against such persons for misusing or abusing the Website and any other acts or omissions, unlawful or otherwise, in breach of these terms and conditions.
Electronic Communications
Sending emails to us or opening this site equates to interacting on an electronic basis. You affirm that you are open to receiving our communications electronically. We will reach out to you via email or through notices placed on the site. You accept that all contracts, notifications, disclosures, and other communications that we send to you electronically will legally satisfy any requirements for these communications to be in writing.
Communication
You agree to receive communications from us through calls, artificial calls, voicemails, messages, WhatsApp, emails, notifications from the application, or any other means of communication.
Colours
We have put in our utmost efforts to ensure that the colours of the products are as they are made available on the website and have tried to make these appear as accurately as possible, but since the colours that you will be able to see depend on the Monitor that you are Using, so you should note that we guarantee will be accurate on your monitor don't. Since our products are handmade, natural colours may vary.
Weight
The weight of the items listed on the website is approximate as they are handmade and may vary; it is provided for customer reference only.
Returns, Refunds, and Shipping
Our Returns, Refunds, and Shipping policies form an integral part of these Terms and Conditions. By placing an order, you acknowledge and agree to abide by these policies.
Reviews, Feedback, Submissions
All of the reviews, feedback, comments, suggestions, or submissions done on neateveryday.com become our property. Creating submissions grants you full ownership of all rights, titles, and interests to the submissions, including intellectual property rights. Comments, modifications, publications, or any other form of distribution done on them will be done at will and without compensation.
You agree that your submissions do not violate any third-party rights, contain unlawful content, or include spam or computer infections. However, it does not have to monitor or remove comments. Comments submitted from your end provide the right to use your name, granting permission, as well as not giving false information. Responsibility for what is submitted rests solely on the submitter, who agrees to indemnify neateveryday.com against claims arising there. Content submitted by you or others does not take any responsibility for.
Copyright & Trademark
All intellectual property rights, including text, products, technology, and content, on neateveryday.com are owned by or licensed to us. Website usage does not bestow upon you any rights on our third party’s proprietary intellectual property. You may not, without permission, copy, change, redistribute, or republish any content.
neateveryday.com’s name, logo, and related marks are trademarks of neateveryday. All other marks are the proprietary trademarks of their respective owners. We are not responsible for any third-party product or website that is not owned by us and is featured on this site. You access these links at your own risk. This website contains materials including text, images, and software. Such materials are exclusively for personal use, other than for commerce. You may download the content for personal use, but reproducing, changing, or distributing it for any other reason is prohibited. All content and software are protected by Indian and international copyright laws. The compilation of all content on this site is our exclusive property.
Intellectual Property
If you believe that your intellectual property rights have been infringed upon by any content on our website, please contact us immediately at contact@neateveryday.com with supporting documents. We reserve the right to remove infringing content.
Objectionable Material
It should be clear to you that when using this Website or any of the services offered on the Website, you may run into Content that some people may consider as being offensive, objectionable, or indecent, even if such Content may or may not be so marked. You consent to utilise the Website and any service at your single risk, and to the full extent admissible under pertinent legislation, neateveryday.com and its affiliates shall have no responsibility to you for Content that in your opinion is and may be offensive, indecent, or objectionable.
Indemnity
You agree to defend, indemnify and hold harmless neateveryday.com, its employees, directors, officers, agents and their successors and assigns from and against any claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to neateveryday.com or any third party including but not limited to a breach of any warranties, representations or undertakings or about the non-fulfilment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
Termination
Until either you or neateveryday.com chooses the alternative, this User Agreement will continue to be valid. You can terminate this User Agreement by sending us a written notice via registered post through the Indian postal service, stating your desire to disassociate with this website, as long as you cease to use the website thereafter. neateveryday.com reserves the right to terminate this User Agreement at any time, with or without notice, and may do so immediately and without denying you access to the Website. Such termination shall not give rise to any liability or obligation on the part of Neat Everyday, except for obligations accrued prior to termination. In the event of termination by either you or Neat Everyday, it is required that you, within a reasonable timeframe, delete all materials obtained from the website, including materials covered under this agreement. neateveryday.com’s entitlement to Comments shall outlive any expiration of this agreement. Any such termination of the User Agreement will not impose restrictions upon you for having incurred charges for products that have been ordered from the website before this termination or any other liability that may have been incurred under this agreement.
Limitation of Liability and Disclaimer of Warranties
The Website is provided "As Is" without any warranties or guarantees, and you use it at your own risk. While neateveryday.com strives to offer accurate and reputable content, we are not responsible for errors, omissions, or technical issues related to the website.
This does not affect any product warranties offered by manufacturers. To the fullest extent allowed by law, neateveryday.com or its suppliers are not liable for indirect, incidental, or consequential damages, such as loss of profits, data, or goodwill, related to your use of the website or its services. To the fullest extent permissible under law, our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim. Under no circumstances shall Neat Everyday be liable for any indirect, incidental, consequential, punitive, or special damages, including without limitation loss of data, revenue, profits, or goodwill.
Neat Everyday's partners and associates do not guarantee the accuracy or timeliness of content on the website and are not liable for any damages resulting from errors or interruptions in website operation.
Force Majeure – Missing
Neat Everyday shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, supply chain disruptions, or governmental actions.
Website Security
You are not permitted to try and break into the security of the website by attempting to hack into restricted areas, accessing data not intended for them, scanning or probing systems without authorisation, or interrupting services to other users of the Website. Submitting and attempting to submit viruses, flooding, spamming, and sending unsolicited emails are also prohibited actions.
Violating security measures might result in civil or criminal liability. neateveryday.com takes these matters seriously and will fully cooperate with law enforcement in these situations. You also consent not to use interference software or tools, including robots or spiders, to search the Website beyond the provided search features and standard web browsers.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.
Entire Agreement
If any part of this agreement is determined to be invalid or unenforceable according to applicable law, including but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and neateveryday.com concerning the neateveryday.com websites and services, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and neateveryday.com concerning the neateveryday.com websites and services. Neat Everyday's failure to act concerning a breach by you or others does not waive its right to act concerning subsequent or similar breaches.
Privacy and Data Handling
Please review our Privacy Policy, which governs your visit to the website, to understand our data collection and use practices. By using this site, you consent to the practices described in the Privacy Policy.
Contact Information
Email: contact@neateveryday.com
Contact: 18008899717
Contact Day/Time: Monday – Saturday (From 10:00 am – To 06:00 pm )