This Privacy Policy applies to the website neateveryday.com, operated by Neat Everyday ("we", "us", "our"), and explains how we collect, use, disclose, and protect your personal information. By accessing or using our website, you agree to the practices described in this policy, in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
1. Information We Collect
We collect different types of information to improve our services and make your experience better:
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Personal Information: We may collect personal information when you make a purchase, register with us, or otherwise contact us, including, by way of example, such as: name, e-mail address, phone number, billing address, shipping address, and payment information.
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Log-In Details: If you create an account, we request a username and security questions to protect your account.
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Transaction Information: Personal information about your purchases, products viewed, put in your cart, purchased, returned, or exchanged.
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Customer Support: The information you give when you contact us for any kind of support.
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Data Usage: We automatically track information about your interactions with our site, including your IP address, browser type, device information, pages viewed, and the time and date of activity on the site.
2. How We Use Your Information
Your information is used to:
● Process Transaction: Fulfil your orders, process payments, and deliver products.
● Handling Account: Create and manage your account, including authentication and security measures.
● Customer Support: Respond to your queries, assist, and address any problems.
● Marketing and Advertising: Send personalized marketing messages, newsletters, offers, and product updates. You can opt out of these communications at any time.
● Site Improvement: Analyse usage patterns to increase our website's functionality and user experience.
● Security Measures: Detect and prevent fraudulent activities and unauthorised access, and ensure the security of our site.
We will not use your personal data for purposes materially different from those listed without obtaining your explicit consent.
3. Sharing Details with Third Parties
We understand your privacy and do not sell your personal information. But we might share your information with:
● Service Providers: These are the trusted third parties that help us run our business, such as payment processors, shipping partners, or IT service providers. These partners are required to keep your information confidential.
● Legal obligations: If it is necessary to follow legal obligations or in response to valid requests by public authorities (e.g., if there is a court order or if required by authority).
● Business Transfers: In case of a merger, acquisition, or asset sale, a business's information, including user data, may be transferred to a new entity.
We ensure that all third-party service providers comply with appropriate confidentiality and security obligations and process your data only on our instructions.
4. Cookies and Tracking Technologies
We use cookies and similar technologies on the website to improve user experience, analyse site usage, and deliver targeted ads. Cookies are small data files that are placed on your device. You are free to disable cookies through your browser options. If you refuse cookies, however, you may not be able to use the full functionality of our site.
5. Data Security
We keep your details safe. We use both technical and organisational measures to protect it from unauthorised access, misuse, changes, or loss. But no method of sending or storing information online is ever completely foolproof. We put every effort into protecting your data, but no system is completely perfect. Still, you can count on us to do everything we can to keep your information safe and secure at all times.
6. Your Rights
You may have the following rights regarding your personal information:
● Access & Corrections: You can ask us what personal information we have about you, and if anything’s wrong or outdated, you can request to have it corrected.
● Delete Your Data: Want your personal information removed from our records? Just reach out and let us know. We’ll delete it unless there’s a legal reason we need to keep it a little longer.
● Opt Out of Certain Uses: You have the right to say no to how we use your data for certain things, like marketing messages or promotional emails.
● Data Portability: Need a copy of the personal data we have on you? No problem; we can send it over in a clear, commonly used format.
Please use the information below to get in touch with us to exercise any of these rights.
7. Children’s Privacy
We do not knowingly collect personal information from children under the age of 18. If you have provided any information regarding a child under 18, you confirm that you are permitted to do so and that you have given us the right to use that information as described in this policy. If we become aware that we have inadvertently collected data from a child under 18 without verified parental consent, we will delete such information promptly.
8. Changes to Privacy Policy
This Privacy Policy may be updated periodically to reflect the changes in our practices, legal requirements, or other circumstances. We encourage you to read this policy periodically. The “Effective Date” at the top indicates when this policy was last amended.
9. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising out of the unauthorized use or disclosure of your personal information.
10. Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.
11. Data Storage
Your data is stored on secure servers located in [India/abroad] and is protected through advanced security protocols.
12. Contact Us
If you have any doubts, queries, or concerns, please reach out for assistance or further information at
Email: contact@neateveryday.com
Phone: 18008899717 (11:00 am to 6:00 pm) Mon-Sat
Address: 201, Neat Corporate House,19/B, Kalyan Society, Near M.G. International School, Mithakali, Ahmedabad-380006
We are committed to addressing all your queries and solving any concerns about your privacy.